Refund policy
Refund Policy
Returns
We accept returns within 31 days of delivery. Items must be unused, unwashed, and in original packaging with all labels intact.
Non-returnable items
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Gift cards
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Final sale items
Return Process
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Email us at enquiries@lffencing.co.uk with your order number.
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We will provide return instructions.
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Once received, we will inspect the item and notify you of approval or rejection.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Approved refunds are issued to the original payment method within 3–10 business days.
Late or missing refunds
If you haven’t received your refund after 10 business days, contact us.
Exchanges
We replace items only if they are defective, damaged, or the wrong size (if stock allows).
